Effective Date: June 14, 2026
These Terms of Service ("Terms") govern access to and use of anny.ai, the Anny application, and related websites, products, reports, workflows, and services (collectively, the "Service") provided by Anny AI, Inc. ("Anny," "we," "us," or "our"). By using the Service, you agree to these Terms.
If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.
If you do not agree to these Terms, do not use the Service.
1. The Service
Anny is a revenue work system for hotel teams. The Service may read market signals, public hotel information, rate and listing signals, reputation signals, event signals, customer-provided property information, and authorized integration data to prepare reports, summaries, Action Items, and related follow-through.
Unless we separately agree in writing and you explicitly authorize a supported integration, Anny does not make changes in your property management system, revenue management system, channel manager, booking engine, OTA listing, CRM, payment system, or other external system.
2. Your responsibility
Anny outputs are informational business tools. You are responsible for reviewing outputs before relying on them and for all business decisions, rate decisions, inventory decisions, listing changes, communications, reporting, compliance obligations, and operational follow-through.
Anny does not provide legal, tax, accounting, financial, investment, insurance, or professional revenue-management advice. Anny does not guarantee revenue performance, occupancy, ADR, RevPAR, profitability, booking volume, ranking, visibility, or any other business outcome.
You must use the Service lawfully. You may not use Anny to coordinate pricing, inventory, restrictions, or commercial strategy with competitors or to engage in conduct that violates competition, consumer-protection, hospitality, privacy, platform, or other applicable laws.
3. Accounts and access
You must provide accurate account and workspace information and keep it current. You are responsible for safeguarding your login credentials and for activity under your account, except to the extent caused by Anny's breach of these Terms.
Workspace owners and administrators are responsible for inviting users, assigning roles, controlling access, and removing users who no longer need access. If you join a workspace, your use of the Service may be visible to workspace owners, administrators, and other authorized users.
Tell us promptly at hello@anny.ai if you believe your account or workspace has been compromised.
4. Competitor access prohibited
You may not access or use the Service if you are a Competitor or acting on behalf of a Competitor, unless Anny gives prior written permission. A "Competitor" means any person or entity that provides, develops, markets, sells, evaluates, or invests in a product or service that competes or may reasonably compete with Anny, including hotel revenue management, revenue intelligence, rate shopping, market intelligence, or related hospitality technology products.
This restriction applies to employees, contractors, consultants, agents, advisors, investors, and representatives of a Competitor. You may not create an account, join a workspace, view demos, use free or paid features, monitor availability, performance, or functionality, benchmark the Service, collect product intelligence, or access outputs for any competitive purpose.
If you are or become a Competitor or acting for one, you must not use the Service and must promptly stop using it.
5. Customer content
"Customer Content" means information you or your authorized users submit to or make available through the Service, including account information, workspace information, property information, notes, files, prompts, instructions, approvals, feedback, integration data, and communications.
As between you and Anny, you retain ownership of your Customer Content. You grant Anny the rights needed to host, store, process, analyze, transmit, display, and otherwise use Customer Content to provide, secure, maintain, support, and improve the Service; generate reports and Action Items; operate authorized integrations; troubleshoot issues; comply with law; and enforce these Terms.
You represent that you have all rights and permissions needed to provide Customer Content to Anny and authorize Anny to process it as described in these Terms and our Privacy Policy.
6. Anny materials
Anny and its licensors own the Service, software, user interfaces, designs, workflows, models, prompts, templates, schemas, documentation, trademarks, and related technology. Except for the rights expressly granted to you, we reserve all rights.
Customer-specific reports, summaries, Action Items, exports, and similar materials generated for your workspace may be used by you for internal business purposes, subject to these Terms and payment of applicable fees. Customer work product does not give you rights to Anny technology or third-party materials.
7. Public data, AI, and integrations
The Service may use public websites, public listings, reviews, event calendars, public rate displays, mapping sources, data providers, AI providers, cloud providers, analytics providers, communications tools, payment processors, PMS/RMS/channel systems, Google services, email providers, Slack, Microsoft Teams, or other third-party services.
Public and third-party information can be incomplete, stale, inconsistent, unavailable, or subject to source-specific restrictions. AI outputs may be inaccurate, incomplete, duplicated, delayed, biased, or inconsistent. You are responsible for reviewing source context and material outputs before relying on them.
Third-party services are not controlled by Anny and may be subject to their own terms and privacy policies. You authorize us to transmit Customer Content and instructions to third-party services as needed to provide integrations you enable or features you request.
8. Acceptable use
You may not use the Service to:
- Violate any law, regulation, contract, platform rule, or third-party right.
- Upload, process, or request information that you do not have authority to use.
- Submit malware, malicious code, or content that interferes with the Service.
- Attempt to access another workspace, property, account, system, or data without authorization.
- Reverse engineer, copy, scrape, benchmark, or extract the Service except as allowed by law or written agreement.
- Circumvent usage limits, security controls, billing controls, or access controls.
- Use the Service to build or train a competing product or service.
- Use the Service for unlawful surveillance, discrimination, harassment, deception, spam, phishing, or abusive conduct.
- Use the Service to coordinate rates, inventory, restrictions, or commercial strategy with competitors.
- Submit sensitive personal information unless the Service expressly asks for it or a separate written agreement covers that use.
We may suspend or limit access if we reasonably believe your use violates these Terms, creates security or legal risk, harms the Service, or may harm another user, customer, source, provider, or third party.
9. Fees and subscriptions
Some parts of the Service may be free. Paid features may require an active subscription or written order form. Pricing may be based on active monitored properties, usage, plan level, or another metric disclosed at purchase.
If you purchase a paid plan, you agree to pay all fees, taxes, and charges described at checkout, in an order form, or in another written agreement. Fees may renew automatically unless canceled according to the applicable plan terms.
Unless a plan, order form, or law says otherwise, fees are non-refundable, and cancellation stops future renewal charges but does not refund fees already paid. If payment fails, we may suspend paid features, integrations, or workspace access until payment is resolved.
10. Privacy and security
Our Privacy Policy explains how we collect, use, disclose, and protect personal information. You are responsible for providing required notices and obtaining required consents for personal information you submit to the Service or make available through integrations.
We use reasonable administrative, technical, and organizational safeguards designed to protect the Service and Customer Content. No system is perfectly secure. You are responsible for using strong authentication, limiting workspace access, protecting credentials, and promptly telling us about suspected security issues.
11. Service changes and termination
We may modify, suspend, or discontinue features of the Service. We may also offer beta, preview, experimental, early-access, or free features that may change, fail, or be discontinued at any time.
You may stop using the Service at any time. Workspace owners or administrators may cancel subscriptions or remove users through available account controls or by contacting us.
We may suspend or terminate access if you breach these Terms, fail to pay fees, create risk for the Service or others, or if we are required to do so by law or provider requirements. After termination, provisions that by their nature should survive will survive.
12. Disclaimers and limits
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANNY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANNY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BOOKINGS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANNY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO ANNY FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR USD $100.
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.
13. Indemnification
You will defend, indemnify, and hold harmless Anny and its affiliates, officers, employees, agents, service providers, and licensors from and against claims, damages, losses, liabilities, costs, and expenses arising out of or related to your Customer Content, your use of the Service, your breach of these Terms, your violation of law or third-party rights, your business decisions or actions based on outputs, or use of the Service by users in your workspace.
14. Governing law and disputes
These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules.
Except for disputes that qualify for small claims court or requests for temporary or injunctive relief, any dispute arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration in Washington County, Oregon. The parties waive jury trial and class, consolidated, or representative actions to the maximum extent permitted by law. Either party may seek temporary or injunctive relief in a court of competent jurisdiction in Oregon to protect confidential information, intellectual property, security, or the Service from unauthorized use.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms, updating the effective date, emailing account administrators, or using another reasonable method. Your continued use of the Service after the updated Terms take effect means you accept the updated Terms.
16. Contact
Questions about these Terms may be sent to:
Anny AI, Inc.
11575 SW Pacific Highway #2030
Tigard, OR 97223
US
Email: hello@anny.ai