1. Agreement
These Terms of Service are the agreement between you and Anny AI, Inc., a Delaware corporation, for Anny at www.anny.ai, including the website, application, APIs, and the remote MCP server. By creating an account, connecting an assistant, or using the service, you agree to these Terms.
2. The service
Anny is software for hotel commercial teams. It monitors approved competitor sets, presents rate reports and demand estimates, surfaces nearby market events through Event Intelligence, and lets authorized users manage hotels, shopping schedules, and related workspace settings. It can also be connected to an AI assistant.
3. Accounts and workspaces
You must provide accurate account information and keep credentials confidential. Workspace owners control who can access hotels and data. You are responsible for activity under your account and for the people you invite.
4. Acceptable use
Use Anny only for legitimate hotel operations. Do not attempt to bypass authentication, overload or disrupt the service, access another workspace's data, reverse engineer or decompile the software, extract data by automated means beyond the API access included in your plan, or use the service to violate law. MCP connections must stay within your own workspace permissions.
5. Competitor access and benchmarking
Anny is not licensed to businesses that provide, or are developing, hotel rate-shopping, rate-intelligence, or revenue-management products, or to anyone acting on their behalf. Do not create an account, use the service, or obtain access to the application for such a business without our written permission.
You may not use the service, or anything you learn from it, to design, build, or improve a competing product, to copy its features, workflows, report formats, or interface, or to carry out competitive analysis or benchmarking. Do not publish benchmarks, comparisons, or evaluations of the service without our written permission.
Non-public aspects of the service are our confidential information, including unreleased features, interface designs, report formats, and the methods behind what we show you. Do not disclose them.
We may suspend or close any account we reasonably believe is held by, or used for, a competitor, or used for anything described in this section.
6. Our intellectual property
Apart from your workspace data, we own the service and everything in it, including the software, the interface, report designs, documentation, and the Anny name and marks, together with all intellectual property rights in them. These Terms give you a limited, non-exclusive, non-transferable right to use the service while your plan is active, and transfer no ownership to you.
If you send us feedback or ideas about the service, we may use them to improve it without obligation to you.
7. Assistants and MCP
You may connect an approved assistant, including Claude, through the Anny MCP server. The assistant acts with your signed-in permissions. You remain responsible for the actions it takes. We receive the tool calls and results needed to perform those actions. We do not receive your full conversation with the assistant.
8. Plans, payment, and cancellation
Paid plans are billed through Stripe on the terms shown at signup or in the workspace. Current plan prices are on the pricing page. You can cancel at any time; access continues through the period already billed. We may change prices with notice on that page or in the product.
9. Customer data
You retain your workspace data. You grant Anny AI the rights needed to host, process, and display that data to provide the service. The Privacy Policy explains how we handle information.
10. Availability
We work to keep the service available but do not guarantee uninterrupted operation. Rate observations depend on third-party sources and may be missing, delayed, or incomplete. We may change features as the product develops.
11. Disclaimers
The service is provided as is. We do not warrant that rates are complete, that using a report will produce a particular occupancy or revenue result, or that the service will be error-free.
12. Limitation of liability
To the extent permitted by law, Anny AI is not liable for indirect, incidental, special, consequential, or lost-profit damages, or for amounts beyond what you paid us for the service in the three months before the claim.
13. Termination
You may stop using the service and ask us to close your account at hi@ask.anny.ai. We may suspend or close accounts that violate these Terms or that create risk for other customers or the service.
14. Changes
We may update these Terms. The date at the top of this page is the current version. Continued use after a change means you accept the updated Terms.
15. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. You and Anny AI agree to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising out of these Terms or the service.
16. Contact
Questions about these Terms: hi@ask.anny.ai.