Anny AI Help Center
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    Get help from Ask Anny

    Email hi@ask.anny.ai when you have a question about using Anny AI. Ask Anny uses the Help Center to explain the current product and guide you to the next useful step.

    Ask one clear question

    Useful questions include:

    • “How do I add a hotel?”
    • “Why can’t I see a report?”
    • “How do I pause report emails?”
    • “What does a parity violation mean?”
    • “How do I match room types?”
    • “Where can I create an API key?”

    Include the screen or feature you are using and what you expected to happen. Do not include a password, API key, payment details, or a private access link.

    Follow the Help Center trail

    Ask Anny can point you to the relevant guide for setup, shops, reports, notifications, billing, and connected assistants. Open that article when you want the complete steps and related tasks.

    Ask Anny answers product questions by email. It does not sign in to your workspace or make a change for you. If the answer depends on your account, reply with the workspace and hotel name so the support team can follow up.

    Connect another AI assistant

    Ask Anny is separate from an AI assistant connected to your Anny AI workspace. A connected assistant can read the hotels and market views that your account can access.

    Use Connect Anny AI — For Humans for Claude or ChatGPT, or Connect Anny AI — For Agents for a coding tool. If something is not working, use Get unstuck.